Terms of Service
These Terms of Service describe the basic conditions for using the public website and online services provided by Alverzio Bank. Specific account, product and service agreements may include additional terms that also apply.
Using this website
You may use this website for lawful purposes and in accordance with these terms. You must not interfere with its operation, attempt unauthorized access, introduce malicious code, misuse forms or content, or use the website in a way that could harm the bank, its customers or other visitors.
Information and financial services
Website information is provided for general information and may not describe every condition that applies to a product or service. Rates, fees, features and eligibility can change and may depend on an individual assessment. Website content is not a personalized recommendation, offer, or guarantee of approval. The applicable product documents and agreements govern any service you take up.
Applications and account services
Submitting an application or enquiry does not by itself create an account, approve a product, or establish a banking relationship. Applications may be subject to identity checks, eligibility review, supporting documents, and acceptance by the bank. Separate account and service terms apply once a service is opened or provided.
Online banking security
When using online banking, keep your sign-in details, PINs, codes and devices secure. Do not share credentials or one-time codes with anyone. Contact the bank promptly using an official channel if you suspect that your credentials or account have been compromised. Transactions and account access are governed by the relevant online banking and account terms.
Website content and links
Website text, graphics, marks and other materials are owned by or licensed to the bank and may be used only as permitted by law or with permission. Links to third-party websites are provided for convenience; the bank does not control those sites and is not responsible for their content, products or privacy practices.
Availability and liability
We aim to keep the website accurate and available, but access may be interrupted for maintenance, security, technical or other reasons. To the extent permitted by law, the bank is not responsible for indirect loss arising from use of, or inability to use, this website. Nothing in these terms excludes liability or consumer rights that cannot legally be excluded or limited.
Changes to these terms
We may update these terms by publishing a revised version on this page. The revised terms apply from the date shown with them or, if no date is shown, from publication. Product-specific agreements continue to apply according to their own change provisions.
Questions and complaints
You can contact Alverzio Bank at [email protected] with questions about this notice. Mandatory rights and legal protections in your jurisdiction continue to apply.